Simply Cheri FAQs

Our Most Frequently Asked Questions

If you don’t find what you’re looking for here, or if you need additional help, be sure to email or call Sheila at (641) 750-9063

When will I receive my order?

Your order will ship within 3-7 days after you place your order. Our earrings are individually handmade so we ship as quickly as possible! All orders are mailed via USPS so please keep in mind carriers are experiencing possible delays due to COVID-19. We will ship your package as quickly as possible to hopefully help with any possible delays. Be sure to always double check your address to avoid any possible delays.

What are my shipping costs?

Standard shipping is $4.99 and FREE for orders of $75.00 or more! Standard shipping typically takes 3-6 business days to arrive. This does not include our processing time.

My item was damaged when I received it, what should I do?

We are super sorry to hear that! We will replace any item you receive damaged. Please send us an email with the item number to so we can get started right away on your replacement! If you have any questions, please be sure to call Sheila at (641) 750-9063.